- refund cic receipt -.note¶

Source: /Volumes/X9 Pro/ObsNotes/YoudaoYunNotes/笔记本组/CA-Sponsor/- refund cic receipt -.note.pdf Converted: 2025-12-10 12:19:18

Note: In the event of a refund, CIC complies with the "Financial Administration Act". As per the Act,

CIC is required to issue refunds to the payer. A payer is the person whose name appears on the

credit card used to pay for the service.

Q. 5: What should I do if the amount of the receipt is not enough?

A: You need to send a request for refund with a copy of the receipt by fax to 613-952-6399 or by e-

mail to with a scanned copy of your receipt, if possible. Your request must

include your name, current address, receipt number, date of transaction, amount and the reason for

the refund.

If you don’t have the receipt number, we will need the first two and the last four digits of the credit

card as well as the expiration date. You will also have to make another payment for the correct

amount.

Q. 6: What should I do if the amount of the receipt is too much?

A: You can send a request for refund for the full amount of the receipt with a copy of your receipt by

fax to 613-952-6399 or by e-mail to with a scanned copy of your receipt, if

possible, and purchase a new receipt for the correct amount. The second option is to submit the

initial receipt with your application and the processing center will refund the overpayment. Your

request for refund must include your name, current address, receipt number, date of transaction,

amount and reason for the refund.

If you don’t have the receipt number, we will need the first two and the last four digits of the credit

card and the expiration date.

HPM.PROD@cic.gc.ca